Simulations
3 branching
Branching, and constrained: an early decision closes options later on. That is the whole point of running one rather than reading about it.
The complaint that grows
One comment on a Tuesday. By Thursday it belongs to people who have no order and no stake. What you banked on the quiet day decides what you can say on the loud one.
Run itThe complaint at 07:40
A customer complains in public before the business owner is awake. Rules six and seven are about to be tested.
Run itThe retainer meeting
Thirty recorded hours, one number, and an owner who has already been told what the last person charged. Concessions made in the first minute do not come back in the tenth.
Run it