The report that was never received
Five days, one account everyone believes, and a payment about to be withheld.
Branching, and constrained: an early decision closes options later on. There is no undo inside a run. That is the point of running one rather than reading about it.
Room to manoeuvre
6
Evidence quality
3
Standing in the room
5
Decision
1
Monday, 09:40. You manage a portfolio of implementation partners. The programme director forwards you a message: "Partner has missed the 30 June narrative report. Third time this year they have been slow. Recommend we withhold the next tranche until it lands. Management group at 11."
You open your file. The last email you hold from the partner is dated 12 May. You have not searched for the report, and you do not know whether anyone has.
It is 09:40. The meeting is at 11.